Q: Why should I transfer my site? What does web site migration include?
A: When your current web hosting provider can no longer match the necessities of your web site, or when you experience continual downtime, or if you have to wait for hours for the customer support staff to respond to you, it may be a clever idea to swap your web hosting provider, i.e. to migrate all the files for your sites as well as your databases from your current provider to your new provider. At Mega Hosting Costa Rica, we understand that this can be hard and time–consuming. This is the reason why we will do all that for you at no cost!Our highly experienced technical staff representatives will migrate your web site content from your present provider to us. Our technicians have got plenty of experience migrating web sites and are able to take care of everything – from a standard WordPress–driven blog or Joomla™ website, to a very elaborate, custom–made web app.
Q: How much time will it take for my site to be migrated to your platform?
A: There are plenty of factors to think about – the overall number of files, the size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. Nevertheless, we do our best to implement all web site migrations in a 48–hour time frame. Smaller–sized web sites are transferred faster – typically in under 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We do not request any private information. We’ll need, though, the login info for your present web hosting account along with the name of the website that you need to move.
Q: My current hosting account has delicate data inside. How can I rely on you?
Q: How about downtime? Will my web site be offline?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the transfer is completed, we will make sure that everything is functioning properly and that the integrity of your content is not jeopardized before informing you that the migration is done. Then we’ll tell you how to move the domain over to your hosting account with us and how to modify the DNS records.
Q: Will my current web hosting provider need to provide any information/help?
A: Nope. We will never touch base with your hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which hosting providers can you migrate web content from?
A: We can migrate your site from any web hosting provider or any Linux–driven hosting platform provided that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we cannot migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.