Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center included in our Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common problem that you could possibly stumble upon, they are compiled by our support team of experienced techs.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a collection of educational video tutorials that visually show how to sort out a common problem connected to your cloud hosting account. You can find the educational videos in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer care service with a one–hour response time guarantee. A team of skilled techs will be at your disposal to attend to all the inquiries that you could possibly have. During non–busy periods, a response will be given within just twenty minutes.