Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour answer guarantee with all of our cloud hosting packages, meaning each individual assistance request you post is going to be replied to in only sixty minutes maximum. Our support team members are trained to very quickly take care of any issue and to supply you with well timed information on any problem that you could have.
A Top–quality Support Service
Our customer assistance service is provided by a group of experienced technicians who are prepared to react to your inquiry as soon as possible. It is easy to get in touch with the technical support staff by launching a help and support ticket from your Control Panel or by sending us an e–mail. On working days, you can also call us on the phone or take advantage of the online chat service.
An Intuitive Help Section
If you want support while working on your online projects within the Control Panel, you are able to always click on the Help button and track down your question in the variety of articles or blog posts that will appear. We have also turned almost all posts into video lessons. The listing of movies will come up if you select the Videos key available on the top right.