A 99.9% Server Uptime
The primary advantage of building your own cloud hosting platform is that you don’t have to worry about compatibility – you set up a special set of software tools in such a manner so as to work with a specific set of hardware components. The final outcome is something even more stable and dependable, because there are fewer possible risks of failure. We’ve set up our cloud hosting system atop time–tested hardware parts coupled with a heavily modified version of Security–Enhanced Linux so as to create a fully riskless environment for your personal sites.
For this reason, with all our cloud hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s vital to also set up your own network architecture. That is the reason why we set up a custom–configured internal network in each one of our data centers. Based on top–quality Juniper switches and routers, our internal network allows for ultra–fast data transmission rates and is also fully redundant.
Hence, you can enjoy a 99.9% network uptime in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter as well as in our Australia based datacenter, regardless of which hosting package you have chosen.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done our best to curtail all possible risks with our cloud hosting plans and although our company provides top–class client support, there are instances when the customer is simply not satisfied with what we are offering. Or he wants to switch to a more robust hosting service, such as a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t fully pleased, you will receive your money back.
24/7 Technical Support
If you’ve ever been forced to wait around for hours for a response, you probably know how aggravating this can be, particularly when your site is on the line. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be at your disposal and they’ll reply to you in less than an hour. And the best part is that their average response time is less than 20 minutes!